FAQ Frequently asked questions

• Shared hosting: Several websites share the resources of a server.
• VPS (Virtual Private Server): A virtual environment on a physical server that provides dedicated resources.
• Dedicated Hosting: A complete server is available exclusively for your website.

You can find more details in the FAQ sections on the respective hosting page.

Choosing the right hosting package depends on your website needs. Decisive factors include, for example, the expected traffic, the required storage space and the desired functions. For smaller websites, shared hosting is often sufficient, while larger projects may require VPS or dedicated hosting.

To transfer your website to us, you must first purchase a hosting package from us. Once set up, our support team will then assist you with transferring your files and databases. We also offer a free website migration service to make the process as easy as possible. Only with root servers are you solely responsible for the migration.

Yes, we offer regular automatic backups for your website. You can also create and manage backups manually. Our backup options help you quickly restore your data in case of data loss or other problem.

After you have ordered and paid for your hosting package, your website will usually be online within a few minutes or hours. You will receive an email with your login details and can start setting up your website immediately.

To keep your website secure, you should make regular backups, use strong passwords, update your software and plugins, and install an SSL certificate. Learn more in the FAQs on our SSL certificates page.

If your website is receiving more traffic than expected, it may result in slow loading times or downtime. In this case, you should consider upgrading to a higher hosting package that provides more resources.

To find an available domain, use our domain search tool on our website. Enter the domain name you want and our tool will check availability and offer you alternative suggestions if the domain is already taken.

Registering a domain is done through us as your affordable and experienced domain registrar. Select an available domain name in our domain search or in the store, enter your contact details and complete the registration by paying the fee.

Yes, you can transfer your existing domain to us. The process involves unlocking your domain with the current registrar and entering an auth code. To do this, simply go to Domain Transfer and enter your domain name there.

An SSL certificate encrypts the data transfer between your website and its visitors, increasing security. SSL certificates are especially important for websites that process personal information or payment data.

We offer several types of SSL certificates, including Standard SSL, Wildcard SSL and EV (Extended Validation) SSL. Each type offers different features and levels of security to meet the needs of your website.

Yes, we offer wildcard SSL certificates that cover all subdomains of a domain. This allows you to purchase an SSL certificate for your main domain and use it on all subdomains of your website.

A website with a valid SSL certificate will display a green lock icon in the browser's address bar and start with "https://" instead of "http://". You can also click the lock icon to view details about the certificate and verify that it was issued by a trusted certificate authority.

SSL certificates have a limited validity period set by the certificate authority. Most certificates last for one year before they need to be renewed. It is important to keep an eye on your certificate's expiration date and renew in a timely manner to ensure uninterrupted security of your website.

As an experienced SaaS provider, we implement strict security measures to protect our customers' data, including encryption, regular security audits, and compliance with industry-specific security standards.

Typical examples of SaaS applications include customer relationship management (CRM), email marketing, human resource management, career sites, online office applications, form creation, and collaboration tools. These applications are used by companies of all sizes to optimize their workflows.

Our website builder allows you to create and manage websites without deep technical knowledge. These platforms offer a user-friendly interface, templates and drag-and-drop functionalities to facilitate the creation process.

The website builder comes with a selection of templates from which you can choose the building blocks for your website. They contain elements such as text, images, videos and forms that you can easily add and customize using drag and drop. The website builder automatically generates the required HTML, CSS and JavaScript code in the background.

Website builders offer a variety of advantages. Even if you don't have any programming knowledge, you can easily create a website using this platform. The user-friendly interface and ready-made templates save you time. You can create your websites quickly, without long development times or high costs for custom programming. In addition, the web design kit ensures a high level of adaptability, as it offers numerous design options and templates that allow you to easily adapt your website to your own needs.

With our form builder you can easily create e-forms that you can integrate into your website or use as a stand-alone form. Edit or design the forms as you wish. Manage the incoming data depending on the intended use and be informed by email when a newly completed form is submitted.

At Virtupar you can get software for many purposes in the shopping range. In the e-commerce area we have shops of different sizes and types. From the WhatsApp store to PrestaShop, Magento or WooCommerce to the Marketplace, you will find an online store for every business or project. Install your shop yourself with one click on your web hosting or use our ready-made shops at low prices.